Snapdeal Review – Never Buy a Laptop from Snapdeal
Today I would like to share with you my experience with Snapdeal and which urged me to write up a Snapdeal Review for your all so that you must be aware of Snapdeal before buying products like a Laptop. As I am been a Training for such long time I always recommend my students for purchasing Desktop and Laptops and this was bad moment were I have asked Saneep to buy a Laptop from Snapdeal and which led me to do the Snapdeal Review.
Never Buy a Laptop from Snapdeal – Snapdeal Review
Sandeep is taking Training for VMware from me and to do the LAB setting for him I have suggested him this budget Laptop (Asus X550LC-XX160D) and we have seen Snapdeal is selling the product on their e-commerce website. Asus X550LC-XX160D Laptop is having good configuration to suites our needs as per the specification provided on the Snapdeal site.
Sandeep has ordered the Asus X550LC-XX160D Laptop on 10th May 2014 from Snapdeal and Snapdeal Order number is 20784462029. Asus X550LC-XX160D Laptop reached at my place in next few days. Sandeep has validated the Laptop configuration and he has spotted that Laptop Configuration has mismatch which was mentioned on Snapdeal Site.
Then when he has identified the issue as Snapdeal has committed as 2.3Ghz CPU speed and they have delivered the laptop with 1.8 Ghz CPU speed.
Then he logged a case with them on 14th May 2014 and Snapdeal Customer care said they are checking and they will revert soon on this.
Snapdeal Review – Never Buy a Laptop from Snapdeal – New Update on their Site
After few days of follow up they call him back again saying they have mentioned on the site as 1.8 Ghz and clock speed with boost up to 2.4Ghz. But this is big forgery from Snapdeal that they were not aware that Sandeep has taken the screenshot of the Product Description which was mentioned as 2.3Ghz and Snapdeal was not assumed that a purchaser can do this sort of act before purchasing a product.
Snapdeal Review – Never Buy a Laptop from Snapdeal- Image During Purchase
And this is date the product yet not been picked up from his apartment and he is doing daily follow up on that and at last Snadeal is ready to collect the devices and do a refund but still commitment is not been completed successfully from Snapdeal.
This is Real sorrow moment for Snadeep How much time he has wasted doing follow up and in return he didn’t get the correct laptop on which he can work on that Laptop.
Tell Me Do I Recommend Anyone else to go for Snapdeal?
I will not recommend any one purchasing from Snapdeal in future as they are pure fraud but this time they are unable to cheat us as we have the evidence with us. But I am not sure everyone is doing the same things before purchasing product from Snapdeal or any other sites – so Beware from Snapdeal and this is a real Snapdeal Review from our experience.
Download Screenshot from Snapdeal as evidence
Despite sending me a Lower configuration Product, after i complained them about this, after 10days, they changed the product description on their website and when i call ed back, they said we have 1.8GHz processor. It was my good lock that i had specification page saved of the product i Ordered for.
Called the company 10 or 11 times, took me 17days to make them take back the laptop, And they have my money until now. Seriously a very bad experience. Would never suggest anyone to buy product from SnapDeal.
Thanks Sandeep for sharing Snapdeal Review – Hope this helps others as well to go for Snapdeal
I need to buy a laptop very soon, I have looked already some specific model of laptop at snapdeal and compared their prices with flipkart. I found that snapdeal is offering all the laptops at lower prices that has really prompted me. As I surfed thru internet i found your valuable review.
Suggest me whether i should go to snapdeal.
Thanks
B Sharma
As per the experience I would not recommend you Snapdeal.As you can see the Snapdeal review which gave us bitter experience.
Y dint u go to customer court ?
Please share the name – your query is routed to which person
If this is the case, its a big question on the credibility. If it was a CPU with Turbo Boost feature, they should have indicated this in the first place. An eye-opener for all of us to go deep & ascertain before placing any order.
Correct Shashank – Snapdeal Revew is not good
That is not professional at all. I have even heard that now they delivering duplicate products. So beware.
Thanks Pawan for the information – that is a big issue and Snapdeal Review is getting more worst…
They even try to manipulate you by trying to prove their point, as in my case they said its 1.8GHz in the site. So not at all a site to trust.
OK that’s not good
Dear Customer,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at writetous@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Thanks for your response – Snapdeal but its been difficult for all to understand that we will not be treated by you like this….
You are considering, let me tell you more about your service, I called in yesterday to know have you received the product, and your support executive said we will contact the courier person and let you know, No call back as expected.
Called today again and your rep. said sir may I know the name of the courier company that took the product back, just don’t understand, was it me who sent the product back you you sent the guy for reverse pick up, that you ask us these things?
Snapdeal seriously, you sold a product that ASUS never ever manufactured with mentioned hardware. Big Scam
Frienzz could you help me about my confusion, I have an idea to buy a laptop hp-r007tx which is cost of nearly 40k in EMI basics, tel me wheather il buy from snapdeal or not, help me genius as soon as possible..
I would not suggest you to go for Snapdeal as there Snapdeal Review is not good – But You can go for this Laptop on Amazon only One Unit Left in about 35k give try if you grab it HP 15 r007tx 15.6 inch Laptop with Laptop Bag
Let me know if you have any more query thanks
What about amazon,? Is there providing gd condition labtop n have quick response n all?
Amazon is Good and well known – not heard any issue and they do have good refund policies if by chance you need that… go for this HP 15 r007tx 15.6 inch Laptop with Laptop Bag
Can u help me, is ths gd or not buying labtop in online
Stay away from Snapdeal guyes . I used to buy things from flipkart and never ever had any issue. Recently wanted to buy led tv and got Rs 1000 discount on Snapdeal and ordered form it. In Delivery section it was written dispatched in two business day, I saw it once n ordered the product in hope that I will get it in two days but after two days came know that it is going to be dispatch from Mumbai (I stay in delhi…). So i believe Snap deal is not doing fair business…Instead of writing “dispatched in two days” message “Delivered in 5-6 days ” had given me a clear picture….
Thanks for sharing Kapil about Snapdeal not sure will they are looking forward to fix these sort of issues…. If they want to stay in the online market
A group of useless formed snapdeal. worst online store forever..
I’ve ordered a TV in snap deal(order id: 3251132797) on October 19th. expected delivery date was on or before 28th Oct. I didn’t get that product. without any intimation they changed delivery date to Nov 3. It’s november 3 today they cancelled the order with out asking me. contacted customer support so many times. almost they raised 10-15 tickets on priority basis. and there is no update. they assured thrice for a call back from their supervisor. I didn’t receive any call from them.
I think they should shutdown their business. and should go for some begging kind of activities.
they are unfit for any business.I could say every one in snapdeal is an useless element.
for customers. if you don’t want to waste ur time don’t order anything from snapdeal. they are the cheapest people having cheapest attitude.
friends, dont go for snapdeal..
Thanks Parthipan – sharing your experience with us all as Snapdeal Review