You are planning a new Holliday and you will see offers and discount from MakeMYTrip, I would suggest you must check out MakeMyTrip Review before you choose them. I know in this busy world we always look for Offers and MakeMyTrip is good at attracting the Customers but they don’t fulfill their commitments.
This above image is a MakeMyTrip
MakeMyTrip Review are important as I have been ditched by MakeMYTrip, so I don’t want other peoples should get into same sort of problem.
From my busy schedule i have setup Trip for Shimla – Again I was looking for a best deal on internet as MakeMyTrip is well known I trusted them and selected a Hotel Package.
Image from My Booking Details from MakeMyTrip
I have selected Hotel Chaman Palace and package which includes Breakfast & Lunch or Dinner with Complimentary Wi-Fi. It’s a Deluxe Room which cost around 5700/- INR for two days it was bit high but still rating was good as per MakeMyTrip Review.
I also need to visit Summer Hill due to some of my personal work – so thought let me call up MakeMyTrip Customer care clear up all of my doubts and then do the payment from MakeMytrip Portal as I have done the Registration as well.
When I called up an executive picked up the call – His name was Sachin Kumar from MakeMyTrip.
I asked him about the distance to Summer Hill from Hotel Chaman Place as per him it’s not far it’s about 5 KM.
I asked him about the Food How it will be is it buffet? He Replied – Yes it is… He has also not notified me that Hotel is pure Vegetarian.
I also asked from Him if there is any discount or offers going on – Then he said “Ok Sir – We offer you discount you just need to follow a link provided by me to do the payment”
I said: I am logged into the MakeMyTrip Web Portal and I have selected the package, so please give a discount coupon which I can enter to avail the MakeMyTrip Discount.”
As per Sachin Kumar Executive from MakeMyTrip – There is no difference in Booking – just I need to follow the link to get the discount.
I followed MakeMyTrip executive voice and I have done the payment from that Link provided by him.
I reached Hotel Chaman Palace on 13th July 2013 about 6 PM IST and it was very difficult reach the Hotel Chaman Place. They have provided a Room which was not upto the Deluxe Standard and it was smelly, Hotel Chaman Palace is surrounded with Other Hotels and you can view from Window – Only buildings can be seen which is not atoll soothing for you once you are in hill station and you can see a hill view from your Window. I have asked them change bed sheet which was dirty and to change I need to force them to do that…
As I am Blogger – I was looking for an Internet Connection as it was promised, but that was also in non-working condition. I have reported this to Hotel Chaman Palace Reception and their response was sluggish and as per them it’s having some issue not sure when it will be resolved.
Food – Hotel Chaman Palace its pure vegetarian Hotel which was notified by MakeMyTrip and they only giving two course meal not unlimited buffet system.
All in All I was feeling cheated and I sent an email to MakeMyTrip for refund on same day on their email as it was mention 100% Money Back guarantee.
But Again MakeMyTrip Denied to Refund as per them they are sorry for the inconvenient caused to me and as there email will notify Hotel Chaman Palace about the Feedback and as per the My Booking not fall in offer for Money Back Guaranty as my book was not online its only valid for Online Booking.
MakeMyTrip Executive misguided me and forced me to do the payment from their link which converted by Booking from Online to Telephone Booking and the consequences are not been shared to me as it was stated by him that all the things will same as it is in Online Booking.
So I would Suggest you guys not to go for MakeMyTrip as I have shared my own experience with you all – MakeMyTrip Review – Cheating there Customer.